If you experience freezing, disconnection, or game cutoffs, please try the following steps to improve your gaming experience:

• Close all background apps and clear your device’s cache and data.

• Use a stable internet connection, preferably Wi-Fi instead of mobile data.

• Check that your device’s operating system is up to date by navigating to Settings > Device/Software Update.

• Ensure you have the latest version of the game installed from the App Store/Play Store

• If problems continue, try restarting your device.

• As a last resort, uninstall and reinstall the game app to resolve persistent issues.